Terms & Conditions

Services and Products

• We provide landscaping, land clearing, tractor work, fencing, and related property services in Florida.

• We also offer select products, including custom or made-to-order items, which may be purchased through our website.

• Service availability may depend on your location, property conditions, and scheduling.

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Ordering and Payment

• Orders for services or products may be placed online through our website.

• Prices are in U.S. dollars and may be subject to applicable sales tax.

• Payment is required as indicated at checkout. We accept major payment methods processed securely through our platform.

• For custom products, full payment may be required before production begins.

• Estimates for services are valid for 15 days unless otherwise stated.

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Scheduling and Timelines

• After booking, we will provide an estimated service date and timeframe. Weather conditions or unforeseen circumstances may affect scheduling, and we reserve the right to reschedule when necessary.

• Customers must be available or provide access to the property on the scheduled date.

• While we strive to complete work within agreed timelines, completion dates may vary depending on the size and scope of the project.

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Cancellations and Refunds

• Services: Cancellations must be made at least 48 hours before the scheduled service to avoid a cancellation fee.

• Any materials purchased for a project remain billable and due by the customer once agreement of service is approved by the customer (estimate/invoice approvals). 

• Planning and scheduling fee of $250 may be billed for canceled services to account for professional consulting time. 

• Products: Custom or made-to-order products are generally non-refundable, except in cases of defect or damage upon delivery.

• If you receive a defective or incorrect product, notify us within 7 days of delivery for a replacement or refund.

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Customer Responsibilities

• You must provide safe and reasonable access to the work area.

• You are responsible for securing pets, removing obstacles, and disclosing any hazards or underground utilities before work begins.

• Grumps Property Services, LLC is not responsible for damage caused by undisclosed hazards, including underground lines, septic systems, or irrigation.

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Customer Service Policy

• We aim to provide courteous, professional service at all times.

• If you are dissatisfied with any aspect of our work, you must notify us within 7 days of service completion so we can address your concerns.

• Communication will primarily be handled via the contact information provided at booking. We strive to respond to inquiries within 1–2 business days.

• For product orders, shipping times will vary based on availability and customization requirements. You will be provided with tracking information when applicable.

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Equipment Use and Risk Disclaimer

• Our services often involve the use of heavy machinery, chainsaws, tractors, and other equipment that may pose risks.

• Customers and bystanders must maintain a safe distance from work areas while services are being performed.

• By hiring Grumps Property Services, LLC, you acknowledge and accept that land clearing and landscaping activities carry inherent risks, including property damage, debris, noise, and dust.

• We are not responsible for injuries to persons on-site who fail to follow safety instructions or enter restricted areas.

• You agree to hold harmless and indemnify Grumps Property Services, LLC, its employees, and contractors against any claims arising from unsafe conditions caused by customer negligence (including, but not limited to, unrestrained animals, hidden hazards, or unauthorized presence in the work zone).

• Equipment is heavy and can damage concrete or other sensitive structures. Customers accept the risk of damage when ordering or agreeing to services that require the use of equipment, trailers, heavy duty vehicles, heavy equipment, machinery, trenching equipment and other tools used during the project. 

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Limitation of Liability

• To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

• Our total liability for any claim is limited to the amount you paid for the specific service or product.

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Warranties and Disclaimers

• Services are provided “as is” and “as available.”

• We make no guarantees about specific outcomes of landscaping or land clearing services, as results depend on property conditions, weather, and other factors.

• Products are warranted only as described in their product details, if applicable.

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Intellectual Property

All content on our website, including text, logos, images, and designs, is the property of Grumps Property Services, LLC or its licensors and may not be used without permission.

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Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in the state or federal courts located in Nassau County, Florida.

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Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised Effective Date. Continued use of our site and services after changes means you accept the updated Terms.

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Contact Us

For questions about these Terms, please contact us:

Grumps Property Services, LLC

Email: grumpspropertyservices@gmail.com